DELIVERY

LOCAL SHIPPING 

 

Delivery time is usually 1-4 working days (for West Malaysia) and 4-7 working days (for East Malaysia) upon approval and confirmation of your order. Any orders placed after 12PM (GMT+8), at the weekend or bank holidays will be processed on the next working day. The expected delivery time may vary due to payment authorisation, certain remote areas or other unforeseen circumstances. You can track your order here.

 

For orders ABOVE RM80 free shipping.

 

For orders BELOW RM80 - RM4.50 flat rate.

 

Kindly note that free shipping and RM4.50 flat rate are at subsidise rate. Therefore, in case of returns, exchange, re-deliver or parcel not picked up, we will charge a fee of RM8 (for West Malaysia) and RM11 (for East Malaysia) towards shipping fee.

 

However, if the product(s) received is damaged / defective / wrongly delivered, any shipping fees incurred will be borne by us.

 

 

 

Orders Above

RM80

Orders Below

RM80

Return / Exchange /

Re-deliver / Not Pickup

Damaged / Defective /

Wrongly Delivered

West Malaysia

Free

RM4.50

RM8

Free

East Malaysia

Free

RM4.50

RM11

Free

 


 

SINGAPORE

 

We ship to Singapore as well via J&T Express! You can track your order here. Delivery time is usually 4-7 working days upon approval and confirmation of your order.

 

ALL ORDERS SGD10 flat rate.

 

Please note that our prices at checkout are not including customs charges, duties and taxes. Your parcel may be subject to taxes and/or duties, which are levied once your parcel reached your country of delivery.

 

DeCellini is not responsible for fees associated with importation. All fees, taxes and/or duties must be paid by you before the delivery can proceed.

 

For more information, please contact your country’s customs office to determine these costs.

 

 

 

 

* Working days are defined as Monday to Friday 8AM to 6PM (GMT+8), excluding weekend and Malaysia public holidays.

* Delivery time is given for guidance purposes only and shall not be taken to be a guarantee or be relied upon as such. The non-adherence to these times can no way be held against DeCellini.